Complete SFA Solutions: Lead Management, Email Marketing, Sales Force & Workflow Automation

With LeadMaster CRM solutions sales and marketing teams will enjoy new levels of success. Workflow automation solutions improve sales people productivity. Multiple levels of access provide everyone in the company with just the right view of the customer. ROI analysis provides the marketing organisation with the information they need to decide which marketing programs are producing the best results and the hottest leads. CRM analysis provides deeper insight into your customer relationships. You’ll know who’s buying and why and where your next customer is likely to come from.

• CRM Solutions for Sales - with LeadMaster CRM system leads flow into LeadMaster from the call center, landing pages etc. You’ll get more leads from more places, maximize lead management and have real-time updates on your sales pipeline for sales management. Automating your sales lead management system means sales people will be able to spend more time doing what they do best – selling – instead of trying to keep track of sales leads using a spreadsheet or email program.

• CRM Solutions for Marketing - with LeadMaster CRM, the marketing department will know which programs are working and why. The LeadMaster CRM system bridges the gap between sales and marketing by providing transparency to both the sales and marketing process. Complete information on each customer is available, including what sales did to follow-up.

• CRM Solutions for Management – with LeadMaster CRM solution management will have real-time access to ROI information for marketing programs as well as the latest sales forecast from the sales rep around the corner to the sales team around the world.CRM for Help Desk and Support - LeadMaster has been successfully deployed for both help desk systems and support systems. All the customer information is centrally located in the LeadMaster system so it’s a natural to include support interactions they might have. It can provide a valuable insight into future needs.

• CRM for Channel Management - LeadMaster is ideally suited to selling through partners and resellers. Because of the different levels of authorization and access, leads and sales can be tracked at just the right level of access whether for a single rep, a single partner, a sales district, a region, a country or the company.